Reliable 3PL Fulfillment & Customer Support for Fast, On-Time Deliveries

3PL (third-party logistics) fulfillment is basically hiring the shipping experts so you don't have to become one. Instead of turning your garage into a mini warehouse or renting expensive space, you send your products to us, and we handle the rest.
It works like this: Your customer clicks "buy" on your website. That order zips over to our warehouse automatically. We grab your product from our shelves, box it up nicely (with your branding, not ours), and ship it out. Your customer gets their order quickly, and you never had to tape a single box or print a shipping label.

It's pretty simple:

1. You ship your products to our warehouse

2. We count everything, check for damage, and put it on our shelves

3. We connect our system to your online store (usually takes minutes)

4. Orders flow in automatically when customers buy

5. We pick, pack, and ship each order

6. Both you and your customer get tracking info

7. If something comes back, we handle that too

The best part? Once it's set up, it runs on autopilot. No more late nights packing orders before bed or weekend shipping marathons. The system does the heavy lifting while you focus on growing your business.

Think of us as your behind-the-scenes operations team. We:

• Store your stuff properly (climate control for things that need it)

• Process orders as they come in from your website

• Find the right items in our warehouse

• Package everything safely so it arrives in one piece

• Pick the best shipping method based on cost and speed

• Send tracking numbers to keep everyone in the loop

• Handle returns and exchanges

• Keep an eye on your inventory levels

• Let you know when you're running low on popular items

Some clients also have us bundle products together, create custom gift boxes, or handle subscription shipments. We're flexible like that.

Most businesses come to us when they hit that "I can't keep doing this myself" moment:
Time freedom: Remember when you started your business to have more freedom? Hard to feel free when you're packing boxes until midnight. We give you your evenings and weekends back.
Money matters: Running your own warehouse is expensive. You pay for space and staff whether orders are flowing or not. With us, your costs flex with your business.
Shipping is complicated: Rates change constantly. International rules are a maze. Packaging requirements evolve. We stay on top of all that boring stuff so you don't have to.
Room to grow: Had a product go viral? Holiday rush hit hard? No problem. We can scale up without you needing to panic-hire seasonal help or find bigger space on short notice.
Shipping speed: Customers expect fast delivery these days. Our multiple locations mean your products sit closer to your customers, so they arrive faster.

3PL pricing breaks down into a few main parts:
Storage: Think of this as "rent" for your products on our shelves. Usually charged monthly based on how much space you're using.
Handling: A small fee for each order we process – covering the work of picking items and packing them up.
Shipping: The actual postage or freight cost to get packages to customers. We get better rates than you would as an individual shipper.
Extra services: Things like custom packaging, gift wrapping, or special handling if needed.
The more you ship, the better your rates get. A business shipping 1,000 orders pays less per package than someone shipping 50. We can put together a custom quote based on your specific needs and volume.

A 3PL removes the ceiling that holds many growing businesses back:
Handle the rush: Remember last Black Friday when you were drowning in orders? We can handle those spikes without breaking a sweat.
Better use of money: Instead of tying up cash in warehouse space and equipment, you can invest in new products, better marketing, or whatever else drives growth.
Go global: Want to sell internationally? We already know how to navigate customs forms and international shipping rules. No learning curve for you.
Focus on what matters: Your unique skills built this business. Maybe that's product design, marketing, or customer relationships. Outsourcing shipping lets you double down on those strengths instead of getting bogged down in logistics.
One client told us: "We used to shut down new marketing because we couldn't handle more orders. Now we can scale our ads as much as we want because fulfillment just isn't a bottleneck anymore."

Absolutely. We're actually more reliable than most in-house operations because this is all we do:
Your stuff is safe: Our warehouses have security systems, cameras, controlled access, and insurance covering your products.
Your data is protected: We use encrypted connections when transferring order information between systems.
We don't go down: Backup power, multiple internet connections, and emergency plans keep things running even when problems hit.
Quality checks: We have multiple verification steps to make sure the right products go to the right people in the right condition.
Our 99.99% accuracy rate isn't just a number we made up – it's the result of systems refined over thousands of shipments. We're more careful with your products than most people are with their own.

These three options fit different business needs:
3PL (what Rush Order does): You buy your inventory and send it to us. We store it and ship it to customers when orders come in. You control your product quality and inventory, while we handle the physical shipping part. This works great once you're established and want to ensure quality control.
4PL: These companies manage your entire supply chain, including coordinating multiple warehouses, shipping companies, and other logistics providers. They're more of an overall logistics manager than a hands-on shipper. Typically used by larger companies with complex global operations.
Dropshipping: You never touch or own the inventory. When someone orders from your store, the manufacturer or supplier ships directly to them. It's easy to start but gives you less control over quality and shipping times. Good for testing new products without upfront inventory investment.
Most successful eCommerce brands start with dropshipping to test products, then move to 3PL as they grow and want more control over the customer experience.

Yes! That's exactly what we do. We ship orders directly from our warehouse to your customers' doorsteps, with your branding on the package. Your customers never know we exist – as far as they're concerned, the package came straight from you.
This direct-to-customer approach cuts out middlemen and gets products to people faster. We can include your custom packaging, thank you cards, or promotional materials so the unboxing experience feels 100% like your brand.
One client puts handwritten thank-you notes in every package. Another includes sample products. Whatever makes your unboxing special, we can make it happen.

The perks are pretty significant:
Save on shipping: We ship so many packages that carriers give us better rates than you'd get on your own.
Faster delivery: With multiple warehouse locations, your products are closer to customers, cutting down transit time.
No warehouse costs: Skip the expense of leasing space, buying shelving, and maintaining equipment.
Get your time back: No more packing nights and shipping weekends.
Tap our expertise: Benefit from our knowledge about packaging, shipping regulations, and carrier selection.
Grow without limits: Handle busy seasons or sudden growth without scrambling to scale up your operation.
Happier customers: Professional packing, faster shipping, and accurate orders mean fewer complaints and support issues.
Better business insights: Our reporting shows you what's selling, what's sitting, and what your true fulfillment costs are.
As one client put it: "I used to spend 60% of my day on shipping. Now it's 0%. That time goes into marketing and product development instead, which actually grows my business."

While we work with all kinds of eCommerce businesses, these industries see particularly big advantages:
Clothing brands: Apparel has sizes, colors, seasonal inventory, and higher return rates – all things 3PLs are set up to handle efficiently.
Beauty and skincare: Products that need climate control and careful handling benefit from professional warehousing.
Subscription boxes: Regular shipping schedules with complex product combinations are perfect for 3PL expertise.
Food and drinks: Items with expiration dates need special inventory management to ensure oldest stock ships first.
Electronics: High-value items benefit from secure warehousing and proper packaging to prevent damage.
Health products: Items with FDA compliance needs or special storage requirements work well with professional handling.
Home goods: Bulky or fragile items that need specialized packaging to arrive safely.