Trusted Medical Device Fulfillment Services for 30+ Years
From single-unit D2C orders to large-scale B2B distribution, Rush Order handles the full complexity of medical device logistics with the accuracy, speed, and compliance-readiness your business requires.
99.99%
Shipment Accuracy
99.9%
On Time Fulfillment
99.9%
Inventory Accuracy
12pm
Same Day Shipping Cutoff
30+
Years in Fulfillment
Why Medical Device Fulfillment Services Is Different?
Shipping a medical device has almost nothing in common with shipping a consumer product. Every order carries obligations that don't apply to a t-shirt or a phone case: regulatory compliance, sterile and tamper-evident handling, an unbroken chain of custody, lot and expiry tracking, and accuracy with no margin for error. A single mis-picked unit or one lapse in the cold chain can put a patient at risk, fail an audit, and trigger a recall that costs far more than the shipment ever did.
For 30+ years, Rush Order has built the systems, training, and infrastructure to carry that responsibility. Our medical device operation runs on a purpose-built warehouse management system and healthcare-specific SOPs, so every unit is logged, tracked, and accounted for from the receiving dock to the patient's doorstep with the documentation to prove it at every step.
What Our Medical Device 3PL Services Cover
FDA-compliant inbound receiving & inspection
Lot, batch, and serial number tracking (UDI-ready)
FIFO/FEFO pick logic with expiry date management
Temperature-controlled and magnetically safe storage zones
Clean, tamper-evident, and custom packaging lines
Regulatory-compliant labeling & documentation
Same-day processing with 2-day US delivery
Reverse logistics: returns, recalls & device refurbishment
Real-time inventory visibility via client portal
B2B hospital/clinic fulfillment + D2C patient-direct shipping
Medical device case study
How Rush Order turned a compliance risk into a competitive edge.
A Class II connected-wearable diagnostics brand (~$60M revenue) replaced a 3PL it had outgrown and turned inventory accuracy, unit-level serialization, and an FDA-grade quality system into a competitive advantage instead of a liability.
94% > 99.97%
Inventory accuracy, now trusted as the system of record
100%
Serial / UDI traceability, every unit tied to firmware, lot & order
Zero
Affected units shipped during an FDA lot hold
“I called expecting a project plan and a week of waiting. Instead my account manager called back the same day to tell me the suspect units were already pulled, staged, and ready for our QA team to test.”
CEO, Rush Order client
Same day
Affected units shipped during an FDA lot hold
Medical Devices We Fulfill
Our fulfillment infrastructure supports a broad spectrum of medical device classes, from Class I consumer health products to Class II regulated diagnostic equipment.
Diagnostic equipment
Class II regulated
Patient monitoring systems
Fragile & sensitive devices
Wearable health devices
IoT & connected devices
Imaging device accessories
Radiology & ultrasound
Drug delivery devices
Inhalers, pumps, pens
PPE & disposable supplies
High-volume consumables
Lab & testing kits
Diagnostics & at-home tests
FDA-compliant fulfillment with lot tracking, expiry management, and full chain-of-custody documentation for regulated devices.
Home healthcare devices
D2C & patient direct
Dental & ophthalmic devices
Specialty & precision
Durable medical equipment
DME large & bulky
We Work with the World’s Fastest Growing Brands
FDA-Compliant Medical Device Warehousing & Fulfillment
In medical device distribution, your 3PL's compliance becomes your compliance. When an FDA inspector or a quality auditor shows up, the records, controls, and procedures on our side have to hold up as if they were your own. Rush Order's facilities and processes are built to exactly that standard: documented, defensible, and ready for inspection at any time.
FDA-Aligned SOPs — Every step, from receiving and storage to pick, pack, and ship, runs on written SOPs aligned with FDA distribution requirements for medical devices. Nothing depends on memory or improvisation.
cGMP-Compliant Practices — We run our warehouse to current Good Manufacturing Practice (cGMP) guidelines, ongoing personnel training, controlled documentation, and internal quality audits, applied across every touch, not just at the dock doors.
UDI-Ready Serialization — Unique Device Identification (UDI) tracking is built directly into our WMS, giving you unit-level traceability from receipt to delivery, and the ability to isolate an affected lot in minutes if a recall is ever called.
Expiry Management — First-Expired-First-Out (FEFO) pick logic ships the closest-dated stock first, every time, keeping expired or short-dated devices out of your customers' and clinical partners' hands.
Audit-Ready Documentation — Complete inbound and outbound records, chain-of-custody logs, and quality-hold procedures, all retrievable on demand, so when an audit comes you're producing documentation, not scrambling to reconstruct it.
Audit Readiness Checklist
Temperature & humidity monitoring logs
What auditors and quality teams verify and why Rush Order is ready.
Lot/batch traceability records
Personnel training & SOP sign-off records
Quarantine & quality hold procedures
Expiry date management & FEFO pick logs
Receiving inspection documentation
Carrier compliance & shipping records
Return & recall handling procedures
Pest control & facility cleanliness logs
Segregated storage for different device classes
ISO 9001 and ISO 13485 quality controls
Integrations for Medical Supplies Order Fulfillment
HOW MEDICAL DEVICE FULFILLMENT WORKS
A proven, compliance-first workflow that gets your devices from manufacturer to end-user with zero compromises on accuracy or regulatory integrity.
Inbound receiving & inspection
Your inventory arrives at our facility and is inspected against your purchase orders. Every unit is logged into our WMS with lot numbers, expiry dates, and serial numbers captured at receipt.
Secure, compliant storage
Devices are stored in designated, climate-controlled zones with appropriate segregation by device class, temperature requirement, and sensitivity: magnetic shielding, fragile, and sterile separation.
Pick, pack & quality check
Orders are picked using FEFO/FIFO logic with barcode verification at pick and pack. Multi-point quality inspection ensures every shipment matches order specs before leaving the facility.
Ship, track & deliver
Orders ship same-day via trusted medical-grade carriers with real-time tracking. Customers and patients receive tracking notifications, and you get full chain-of-custody documentation.
Who Uses Rush Order Fulfillment For Medical Supplies
-
Medical Device Startups
Startups launching their first device get the same compliance-grade fulfillment infrastructure as established brands without building a warehouse.
-
Growing DTC Medical Brands
Direct-to-consumer medical device brands selling on Shopify, Amazon, or their own platform need fast, accurate fulfillment that scales with demand spikes. We handle the logistics; you handle growth.
-
B2B Healthcare Distributors
Fulfillment to hospitals, surgical centers, group purchasing organizations (GPOs), and specialty distributors with EDI capability, custom packing lists, and strict delivery windows.
Why Medical Device Companies Choose Rush Order
There are very few 3PLs that understand the specific demands: regulatory, operational, and commercial, of the medical device industry.
01
Compliance without compromise
FDA-aligned SOPs, cGMP practices, and full documentation built in from the ground up — not as an afterthought.
04
A team that knows your business
Every client gets a dedicated account manager who responds in under 4 hours. You're not a ticket in a queue, you're a partner. Our team becomes an extension of yours.
02
Technology that gives you control
Real-time inventory visibility, automated reorder alerts, lot-level reporting, and 50+ platform integrations including Shopify, WooCommerce, and NetSuite.
05
Scale without disruption
From 100 units to 100,000 — Rush Order's infrastructure grows with you. Multi-location fulfillment, global distribution, and omnichannel capabilities mean you never outgrow your 3PL.
03
Speed that matches healthcare urgency
Healthcare providers and patients can't wait. Our 24-hour processing SLA and 2-day delivery network gets devices where they're needed;fast and in perfect condition.
06
All-in-one: fulfillment + support
Rush Order uniquely combines medical device fulfillment with outsourced customer support under one roof; tracking inquiries, returns, and more handled by people who know your products.
Built specifically for medical device companies — not adapted from generic ecommerce fulfillment.
What Rush Order Clients Are Saying
End-to-End Medical Device Fulfillment Services
-
Kitting Services
Procedure pack kitting, diagnostic set assembly, and home-use medical kit building, all built to your device specifications. Custom kitting SOPs ensure consistency across every order, whether you're shipping 50 units or 50,000.
-
Value Added Assembly
Light assembly, sterile packaging configuration, tamper-evident sealing, and multi-component device preparation. Our assembly lines accommodate fragile, oversized, and temperature-sensitive medical devices without compromising integrity.
-
Ecommerce Fulfillment
Same-day processing with next-day and 2-day delivery across the continental US. Our pick-pack-ship workflow includes multi-point quality inspections and barcode verification before any medical device leaves our facility, 99.99% accuracy guaranteed.
-
Reverse Logistics
Simplified reverse logistics for medical device returns, repair routing, and regulatory recalls. Every returned unit is inspected, logged, and quarantined or restocked based on your protocols with full documentation for compliance.
-
D2C Fulfillment
Direct-to-patient and direct-to-provider fulfillment for home-use devices, wearables, and diagnostic kits. Branded unboxing, custom inserts, and reliable last-mile delivery for a seamless end-user experience.
-
DDP Services
International medical device fulfillment with Delivered Duty Paid shipping, we handle customs documentation, duties, and regulatory classification so your devices arrive compliantly across the US, Canada, Europe, UK, and Asia-Pacific.
Rush Order Medical Device Warehousing Centers
Industries We Offer Fulfillment Services
Outdoor Equipment
Toys
Consumer Packaged Goods
Games
Medical Device Fulfillment Common Questions
-
Medical device fulfillment is the specialized process of warehousing, picking, packing, and shipping medical devices in compliance with FDA regulations and healthcare industry standards. It includes lot tracking, serialization, expiry date management, sterile or tamper-evident packaging, and complete chain-of-custody documentation, all of which differentiate medical device fulfillment from standard ecommerce logistics.
-
Yes. Rush Order operates medical device warehousing facilities with FDA-aligned standard operating procedures, cGMP-compliant practices, lot and serial number tracking, FEFO/FIFO pick logic, temperature and humidity monitoring, and audit-ready documentation. Our team undergoes ongoing training to maintain compliance with applicable FDA distribution requirements for medical devices.
-
We fulfill a broad range of medical devices including: diagnostic equipment, surgical instruments, patient monitoring systems, durable medical equipment (DME), wearable health devices, PPE and disposable supplies, home-use medical kits, lab testing kits, drug delivery devices, dental and ophthalmic devices, and imaging device accessories. If you have a specialized device type, contact us to discuss your specific requirements.
-
Yes. Our warehouse management system provides full lot/batch tracking, expiry date management with FEFO pick logic, and UDI-ready serialization. Every device is tracked from inbound receiving through pick, pack, and final delivery, giving you the complete traceability records you need for FDA compliance and recall readiness.
-
Yes. We offer temperature-controlled storage zones for devices with specific environmental requirements. Our facilities maintain temperature and humidity monitoring logs, and we work with temperature-compliant carriers for cold chain shipping. We also provide magnetically safe storage areas for imaging and diagnostic devices that are sensitive to electromagnetic interference.
-
Rush Order processes most medical device orders within 24 hours of receipt, with same-day processing available for qualifying orders. We offer 2-day delivery across the continental US through our network of strategically located fulfillment centers. For urgent or critical shipments, expedited options are also available.
-
Yes. Our reverse logistics service covers medical device returns, device refurbishment routing, and regulatory recall management. Every returned unit is received, inspected, documented, and either quarantined, restocked, or routed for repair per your protocols. In the event of an FDA-mandated recall, our lot-level traceability records allow rapid identification and isolation of affected devices.
-
Yes. We support both direct-to-consumer (D2C) medical device fulfillment, shipping individual orders to patients and end users and B2B fulfillment to hospitals, surgical centers, clinics, GPOs, and healthcare distributors. Our EDI capabilities allow us to meet the complex requirements of major healthcare procurement networks and institutional buyers.