Merch Fulfillment

Streamline your merchandise management

Customize your customer experience

99.99%

Shipment Accuracy

99.9%

On Time Fulfillment

99.9%

Inventory Accuracy

99.9%

On Time Inbound Receiving

90%

Overall Customer Satisfaction

How Does Our Influencer Merch Fulfillment Work

Integrate your store and send your orders to our warehouses, all while ensuring real-time inventory management.

We carefully store your inventory in our warehouses, maintaining secure conditions for products.

We pick and pack your products securely, ship with trusted carriers, and ensure timely delivery to your customer’s door.

We manage smooth returns and product exchanges, and automate refunds upon customer return.

Speed and Accuracy: Our automated systems ensure that your merchandise is processed, packed, and shipped quickly and accurately, keeping up with the fast-paced demand driven by influencer promotions.
Customization and Branding: We understand the importance of brand identity in influencer marketing. That's why we offer extensive customization options for packaging and branding, enhancing the unboxing experience and strengthening brand loyalty.
Scalability: As your influence grows, so can your order volume. Our fulfillment services are designed to scale effortlessly with your needs, ensuring that no matter how large your fan base grows, every order is fulfilled smoothly.

How Rush Order Helps You

2-Day Shipping

With our organized logistics and processes, we guarantee timely delivery within just two days of order placement. Whether it's local or international shipments, our reliable service prioritizes speed and accuracy, allowing you to meet the deadlines and exceed customer expectations.
Inventory Management

With our inventory management solution you can track stock levels in real-time and integrate with your platform for efficient inventory control. Stay ahead of demand, prevent stockouts, and minimize holding costs. We will help you improve customer satisfaction with our inventory management system.
Ecommerce Return Processing

We facilitate returns for your customers, improving their shopping experience and building trust in your brand. With our return management system, you can easily handle return requests, generate return labels, and track return shipments in real-time.

What Rush Order Clients Are Saying

Alex, SVP Operations, PopSugar

“Rush Order is a flexible organization that can really adapt to your needs, efficiently scale capacity, and provide the level of process and business rigor that any growing company needs to develop.”
George, VP Sales, Zolt

“From our first meeting, the people at Rush Order were straightforward, gave us real-life examples of success and failures to think about, and embraced our business as their own. While their systems are very useful, it is the people you reach out to get things done and Rush Order gets things done.”
David, E-Commerce Manager, LSI

“Rush Order’s experience in e-commerce fulfillment allowed us to scale effortlessly with minimal effort internally to our company.”
Kunal, Sr. Account Manager, Kinara International

“I highly recommend Rush Order. Absolutely. One hundred and one percent. There should be no question about their capabilities. They are set up to do exactly what you need. And they’ll be an extension of your team.”
Wendover, CEO, Vogmask

“We couldn’t have gotten here without Rush Order. They are completely amazing. We have a terrific account manager. And, every little exception is handled, so we don’t have to worry about anything falling through the cracks. All of the work Rush Order does has given us the ability to pay more attention to growing the business, marketing, and financial planning.”

Less than 20 Seconds Phone Hold Times

In today’s digital age, sometimes phone support is still your best option to quickly resolve customers’ issues in certain situations. Your outsourced CX team prioritizes calls and chats first to eliminate customer frustration.
Leverage dedicated agents or shared resources, depending on your needs and budget.
Less than 4 Hour Account Management Response

Through email, live chat, and phone, you'll get to know your Rush Order account management team by name and trust they will respond quickly to address your most mission critical questions and requests.
20% Improvement on Ever Metric

On average, brands who outsource their customer service to Rush Order see a 20% improvement in CSAT scores and a 20% reduction in customer support inquiries. By blending onshore and offshore customer service teams, we are almost always cheaper too!

A Content Creator Fulfillment Service manages merchandise logistics for influencers, handling storage, inventory, shipping, and customer support, allowing creators to focus on content while ensuring efficient product delivery.
Yes, a third-party logistics (3PL) provider can assist with merchandise fulfillment by managing inventory, processing orders, and handling shipping logistics on behalf of businesses.
Yes, many merchandise fulfillment services offer customization options for packaging, allowing you to add your branding, logos, and other personalized elements to create a unique unboxing experience for your customers.