Reliable D2C Fulfillment to Simplify Your Logistics
Experience seamless direct-to-consumer fulfillment that takes the stress out of managing orders, inventory, and shipping.
Let us manage the logistics, so you can dedicate your time to scaling your brand with ease and confidence.
30+
Years of Experience
99.99%
Shipment Accuracy
150+
Happy Clients
On Time Fulfillment
99.9%
Leading 3PL Provider Specializing in D2C Brands
99.9% on time inbound receiving
Trusted 3PL Partner for Fast-Growing D2C Businesses
Operational 24/7 to Meet Demands and Deadlines
Multiple Fulfillment Centers Across Key Regions
< 4 hour account management response
Rush Order’s D2C fulfillment services manage every step of the process, from storing, packing, and shipping products directly to your customers.
We also handle returns and offer real-time tracking, ensuring your operations run smoothly while delivering a seamless experience for your customers.
Why choose Rush Order for D2C fulfillment?
Fast and Reliable Shipping: Our streamlined operations ensure quick and accurate deliveries, enhancing your customer satisfaction and helping you meet tight delivery windows.
Scalable for Growth: Whether you're a startup or an established brand, our D2C fulfillment services scale with your business needs, ensuring efficiency at every stage.
Real-Time Tracking and Transparency: Gain full visibility into your orders, inventory, and shipping with real-time tracking, keeping both you and your customers informed.
Expert Support: Our team of fulfillment specialists ensures your logistics run smoothly, backed by personalized support for your business.
Easy Integration with E-commerce Platforms: Easily connect your online store to our fulfillment system for automatic order processing, reducing manual tasks and improving accuracy.
Inventory Management Challenges
Rush Order utilizes sophisticated inventory management technology that provides real-time visibility into stock levels. This enables brands to optimize inventory, reduce excess stock, and prevent stockouts, ensuring products are available when customers want them.
D2C Fulfillment Startegies
In-house fulfillment
In-house fulfillment means that a business handles the entire fulfillment process internally. This includes managing inventory, processing orders, packing, and shipping products directly from their own facilities.
Best for: Small businesses with low order volumes or those that want total control over the customer experience.
Outsourcing fulfillment
Outsourcing D2C fulfillment to a third-party logistics (3PL) provider allows a business to delegate all aspects of storage, packing, and shipping to an external partner. This strategy is popular among growing brands and companies looking to simplify operations.
Best for: Fast-growing businesses or those wanting to reduce fulfillment complexity and focus on scaling.
Hybrid fulfillment
A hybrid approach combines elements of both in-house and outsourced fulfillment. Businesses may choose to fulfill certain orders (e.g., VIP customers or high-margin products) in-house while outsourcing others, or they may manage a portion of fulfillment internally and rely on a 3PL provider during peak periods.
Best for: Mid-sized to large businesses that want to balance control over their fulfillment operations while benefiting from the scalability of outsourcing.
D2C Fulfillment Vs Traditional Retail Strategies
Customer Relationship Management
D2C Fulfillment: Brands interact directly with customers, allowing for personalized communication and a better understanding of customer preferences.
This model fosters strong relationships, enabling brands to gather valuable feedback and enhance customer loyalty.
Traditional Retail: Retailers typically act as intermediaries, limiting direct interaction between brands and consumers.
Customer relationships may be less personal, as retailers often manage customer service and support.
Profit Margins
D2C Fulfillment: Eliminates middlemen, allowing brands to retain more of the revenue from sales.
Higher profit margins result from direct sales without the costs associated with traditional retail partnerships.
Traditional Retail: Involves costs associated with wholesalers and retailers, reducing overall profit margins.
Brands may have to offer discounts to retailers, further impacting profitability.
Inventory Management
D2C Fulfillment: Brands have more control over inventory, allowing for real-time tracking and adjustments based on consumer demand.
This approach enables a more efficient supply chain and reduced excess inventory.
Traditional Retail: Brands may have limited visibility into how their products are performing in retail stores.
The Benefits of Choosing Rush Order D2C Fulfillment
How does Rush Order solve the pain points of D2C Fulfillment?
Order Processing Delays
Our efficient order processing systems ensure rapid handling of incoming orders. With automated workflows, we minimize delays, allowing for faster pick, pack, and ship times to meet customer expectations.
Complex Returns Management
Rush Order simplifies the returns experience with an easy-to-navigate returns management system. This includes clear instructions for customers and streamlined logistics for returning items, enhancing customer satisfaction and retention.
High Shipping Costs
Rush Order negotiates competitive shipping rates with various carriers, allowing us to offer cost-effective shipping solutions. Our optimization of shipping routes also reduces overall transportation costs, passing savings onto our clients.
What Rush Order Clients Are Saying
“Rush Order is a flexible organization that can really adapt to your needs, efficiently scale capacity, and provide the level of process and business rigor that any growing company needs to develop.”
— Alex, SVP Operations, PopSugar
“From our first meeting, the people at Rush Order were straightforward, gave us real-life examples of success and failures to think about, and embraced our business as their own. While their systems are very useful, it is the people you reach out to get things done and Rush Order gets things done.”
— George, VP Sales, Zolt
Rush Order Warehouses Around the World
The strategic locations of Rush Order’s warehouses around the world, emphasizing how this global presence enables faster delivery and better inventory management.
North America
Northern California
Southern California
New York
Ohio
Ontario, Canada
Australia
Sydney, NSW
Europe + UK
Netherlands
United Kingdom
Asia
China
Hong Kong
Japan
Malaysia
Singapore
We Work with the World’s Fastest Growing Brands
How Does Rush Order D2C Fulfillment Services Work?
Setup Process
We integrate our fulfillment system with the client's e-commerce platform to ensure smooth data flow.
Inventory Receipt
Clients send their products to Rush Order’s fulfillment center.
Once received, inventory is tracked in real time, allowing clients to monitor stock levels via our dashboard.
Order Placement
Customers place orders through the client’s online store.
Orders are automatically transmitted to Rush Order’s fulfillment system via our integrated platform.
Shipping
Rush Order selects the most cost-effective shipping method based on the delivery location and client preferences, ensuring timely delivery.
Order Tracking
Customers receive tracking information via email or SMS, allowing them to monitor their shipments in real time.
Returns Management
Rush Order handles the return logistics, inspecting returned items and updating inventory levels accordingly.
What Platforms does Rush Order have Integrations with?
Rush Order Case Studies
Vogmask
From one agent to a team of several hundred agents, Rush Order can build a scalable and affordable CX solution for your brand.
900% GROWTH IN A PANDEMIC? WE GOT THIS.
Learn how Vogmask leveraged Rush Order for Customer Support and Order Fulfillment to massively scale its business.
Industries We Serve for D2C Fulfillment
Most Common Questions About D2C Fulfillment
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D2C fulfillment refers to the process where products are sent directly from the manufacturer or primary distributor to the end consumer, bypassing any intermediaries like retailers or wholesalers. This contrasts with traditional fulfillment methods that typically involve multiple layers of distribution, increasing costs and complicating the supply chain.
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By cutting out steps in the distribution chain, you can reduce the number of “touches” on your inventory and this directly results to lower costs. This is especially true when you partner with a 3PL like Rush Order that can help you scale and lower shipping expenses.
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By removing retailers and wholesalers through a D2C fulfillment model, you retain a direct relationship with each and every customer.
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D2C fulfillment requires significant infrastructure and scale to operate profitably. However, this can be accomplished by partnering with a 3PL fulfillment provider like Rush Order who can deliver scalability, variable costs, and lower costs by aggregating volumes across multiple D2C brands.
