Rush Order: Fulfillment for the World's Fastest-Growing Brands

Since 1989, Rush Order has handled the fulfillment, warehousing, and customer experience work that lets ecommerce, retail, and enterprise brands focus on building their business instead of running a warehouse. One partner, thirteen fulfillment centers, four continents.

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1989FOUNDED 99.99%ACCURACY 13CENTERS 150+BRANDS 600K+SQ FT

A Privately Held 3PL Built for Brands That Outgrow Spreadsheets

Rush Order, Inc. is a privately held third-party logistics (3PL) company headquartered at 6600 Silacci Way in Gilroy, California. Since 1989, we've offered flexible, high-quality order fulfillment and order processing services rooted in the successful handling of millions of orders worldwide.

What separates Rush Order from a typical warehouse-for-hire is the combination of three functions under one roof: order fulfillment and warehousing, real-time inventory and reporting technology, and outsourced customer experience (CX). Brands don't need to stitch together a fulfillment vendor, a software platform, and a support team separately, Rush Order is built to be all three, working as one.

That structure is why clients describe us less as a vendor and more as an extension of their own team: the flexible, scalable back office standing behind the brand's storefront, whether that storefront is on Shopify, Amazon, Walmart, Target, or all of the above at once.

Company Snapshot
Founded 1989
Headquarters Gilroy, California
Ownership Privately Held
Core Services Fulfillment · Warehousing · CX
Global Footprint 13 Fulfillment Centers
Regions Served N. America, Europe, Asia, Australia
Order Accuracy 99.99%
On-Time Fulfillment 99.9%
Platforms Supported Shopify, Amazon, Walmart, Target, NetSuite +more
OUR STORY

35+ YEARS OF FULFILLMENT, ONE ORDER AT A TIME

From a Gilroy warehouse serving early tech and consumer brands to a thirteen-location global network, here are the milestones that shaped the company clients work with today.

1989

Founded in Gilroy, California

Rush Order opens as an order-processing and fulfillment company, built on the discipline of getting orders picked, packed, and shipped accurately — a standard that still anchors the business today.

1990s – 2000s

Earning Trust With Early Tech & Consumer Brands

Rush Order's early client work — including fulfillment for companies such as IBM, Palm Computing, Kaiser Permanente, and McAfee — built the operational muscle for handling complex, high-volume, and time-sensitive shipments at scale.

2010s

Adding Customer Experience Under the Same Roof

As ecommerce accelerated, Rush Order expanded from a fulfillment-only model into an integrated fulfillment-plus-CX partner, giving brands a single point of contact for both the shipment and the customer conversation around it.

2015 – 2020

Building a Global Network

Rush Order extends its physical footprint beyond North America into the Netherlands, the United Kingdom, Australia, and across Asia — laying the groundwork for what is now a 13-location fulfillment network spanning four continents.

2020

Proof Under Pressure

When the pandemic hit, mask brand Vogmask saw daily order volume spike 900% almost overnight. Rush Order's fulfillment and CX teams scaled together in real time, keeping both shipping speed and support quality intact through the surge.

Recent

Expanding U.S. Coverage, Earning Recognition

Rush Order opens a Texas fulfillment center to shorten transit times across the southern and central United States, and is named among the Best 3PLs in Australia by independent directory Fulfill.com in 2026.

Today

13 Fulfillment Centers, 150+ Brands, One Standard

Rush Order now operates fulfillment centers across the United States, Canada, Europe, Asia, and Australia — supporting more than 150 brands, from pre-revenue startups to companies that have scaled through acquisition, all held to the same 99.99% accuracy standard.

What Rush Order Clients Are Saying

  • Alex, SVP Operations, PopSugar

    “Rush Order is a flexible organization that can really adapt to your needs, efficiently scale capacity, and provide the level of process and business rigor that any growing company needs to develop.”

  • George, VP Sales, Zolt

    “From our first meeting, the people at Rush Order were straightforward, gave us real-life examples of success and failures to think about, and embraced our business as their own. While their systems are very useful, it is the people you reach out to get things done and Rush Order gets things done.”

  • David, E-Commerce Manager, LSI

    “Rush Order’s experience in e-commerce fulfillment allowed us to scale effortlessly with minimal effort internally to our company.”

  • Kunal, Sr. Account Manager, Kinara International

    “I highly recommend Rush Order. Absolutely. One hundred and one percent. There should be no question about their capabilities. They are set up to do exactly what you need. And they’ll be an extension of your team.”

  • Wendover, CEO, Vogmask

    “We couldn’t have gotten here without Rush Order. They are completely amazing. We have a terrific account manager. And, every little exception is handled, so we don’t have to worry about anything falling through the cracks. All of the work Rush Order does has given us the ability to pay more attention to growing the business, marketing, and financial planning.”

Be the Flexible, Accurate Back Office Every Growing Brand Wishes It Had

Rush Order's mission is simple: remove fulfillment, warehousing, and customer support as bottlenecks to growth. Whether a brand ships ten orders a day or ten thousand, the standard doesn't change: accurate, on-time, and invisible in the best way, so our clients can focus on their product instead of their pick list.

✓ 99.99% order accuracy and 99.9% on-time fulfillment, every day
✓ Scales from a garage startup to thousands of daily orders without service gaps
✓ One partner for fulfillment, warehousing, and customer experience
✓ 13 fulfillment centers across North America, Europe, Asia, and Australia
✓ Real-time inventory visibility — no spreadsheets, no guesswork
✓ No-pressure, no-obligation onboarding: we earn the relationship first