FedEx Announces Move Toward Combined Delivery Units

Apr 5

What’s the news?

On April 5th, 2023, FedEx announced plans to consolidate FedEx Ground and FedEx Express into a single entity to streamline operations and improve competitiveness against rivals UPS and Amazon. The integrated delivery business is expected to handle all deliveries starting June 2024. This is part of the company's plan to cut $4 billion in permanent costs by the end of the 2025 fiscal year.

Why does it matter?

Currently, FedEx Ground pickups and deliveries are operated by a network of independent contractors, similar to a franchise model. FedEx Express (the expedited overnight, 2-day, international, etc. shipping unit) is operated directly by FedEx employees.

Today’s newly announced structure will implement a "hybrid" model of employees and contractors for deliveries while remaining non-unionized. This could spell the beginning of the end for the contractor model in the FedEx Ground business unit, which could have significant implications for e-commerce shippers.

By streamlining its services and cutting costs, FedEx is positioning itself to offer more competitive pricing and potentially faster delivery times, which are crucial factors for e-commerce businesses seeking to meet customer demands for quick and affordable shipping. Additionally, the new hybrid model may lead to more flexible workforce management, allowing FedEx to respond more effectively to fluctuations in e-commerce shipping volumes.

This development may prompt e-commerce companies to re-evaluate their shipping strategies and consider FedEx as a stronger alternative to competitors like UPS and Amazon, ultimately impacting the dynamics of the shipping industry. This is certainly a developing story worth keeping an eye on moving forward over the next couple of years.