Best fulfillment companies of 2025
Choosing the right fulfillment partner can make or break your e-commerce business. With so many options out there, how do you know which one is truly the best fit for your needs? That’s where we come in. We’ve dived deep into the world of 3PL providers to bring you a list of the top contenders.
Our research focuses on what really matters: parcel weight limits, order volume minimums, accuracy rates, fulfillment center locations, SKU breadth requirements, and ratings across different platforms. Whether you’re a startup looking to grow or an established business aiming to streamline operations, our guide will help you find a fulfillment partner.
NOTE: You might have noticed that Rush Order is featured on this list. That’s not because we believe we’re the right fit for every business—because we’re not.
We take a thoughtful, selective approach when choosing our partners to ensure we can deliver the best results.
That said, we’d still love to connect, even if you’re unsure whether we’re the right match. We’re here for an honest conversation about your fulfillment needs, goals, and challenges.
If Rush Order is the perfect fit—great! If not, no worries. We’ll gladly recommend another fulfillment provider that aligns better with your business. With our industry knowledge and experience, we know who can deliver what you need, and we’re happy to point you in the right direction.10 Best Fufillment Companies That Will Handle Your Orders
Choosing the right fulfillment partner is important for the success of your e-commerce business. After extensive research and evaluation, we've identified the top 3PL providers that excel in key areas such as parcel weight limits, order volume minimums, accuracy rates, fulfillment center locations, SKU breadth requirements, and ratings across different platforms.
10 best fulfillment companies of 2025
Choosing the right fulfillment partner is important for the success of your e-commerce business. After extensive research and evaluation, we've identified the top fulfillment companies that excel in key areas such as parcel weight limits, order volume minimums, accuracy rates, fulfillment center locations, SKU breadth requirements, and ratings across different platforms.
Parcel weight limits: <100 pounds
Order volume minimums: 10 orders per day
Accuracy rates: 99.99%
Fulfillment center locations: USA, Europe, UK, Canada, Australia, Asia
SKU breadth requirements: <500 SKUs
Ratings Across Different Platforms: 3.4 on Google reviews (11 reviews)
Rush Order is a top fulfillment service company that concentrates on e-commerce logistics. They provide a wide range of services, including order fulfillment, inventory management, and same-day shipping options.
Rush Order's strategically positioned fulfillment locations assure prompt and accurate delivery to consumers globally. Their dedication to quality is evident in their high accuracy rates and outstanding customer service, making them a dependable partner for organizations of all sizes.
Case Study: Vogmask
Vogmask, a leading manufacturer of stylish filtering masks, faced challenges with inventory management, shipping delays, and logistics inefficiencies during peak demand. Partnering with a reliable fulfillment provider, such as Rush Order, led to notable improvements:
Optimized Inventory: Real-time tracking reduced stockouts by 30%.
Faster Shipping: Delivery times improved by 40% through better warehouse placement and carrier partnerships.
Lower Costs: Logistics expenses dropped by 25% due to efficient carrier negotiations and reduced storage fees.
Scalable Growth: Vogmask scaled seamlessly during demand surges, especially in global health events.
Happier Customers: Shipping-related complaints decreased by 35%, boosting customer retention.
Red Stag Fulfillment
Parcel weight limits: over 200 pounds
Accuracy rates: 99.8%
Fulfillment center locations: USA
SKU breadth requirements: Evaluates on a case-by-case basis
Ratings Across Different Platforms: 2.4 on Google Reviews
Red Stag Fulfillment is a premier 3PL provider known for its exceptional order fulfillment services tailored to e-commerce businesses. They offer reliable solutions, including inventory management, same-day shipping, and a robust network of strategically placed fulfillment centers across the United States. Red Stag is distinguished by its high accuracy rates, advanced technology integration, and outstanding customer support, ensuring seamless operations and satisfied customers for businesses of all sizes.
eFulfillment
Parcel weight limits: 50 lbs
Order volume minimums: None
Accuracy rates: 99.9%
Fulfillment center locations: Michigan
SKU breadth requirements: None
eFulfillment Service offers order fulfillment solutions for e-commerce businesses. They provide a wide range of services, including inventory management, pick and pack, kitting, and returns processing. Known for their flexibility, eFulfillment Service caters to businesses of all sizes with no minimum order requirements.
Their centrally located fulfillment center in Michigan ensures efficient and cost-effective shipping across the United States. With a strong commitment to accuracy and customer satisfaction, eFulfillment Service helps businesses streamline their operations and enhance their customer experience.
Saltbox
Parcel weight limits: 45 lbs
Order volume minimums: None
Accuracy rates: 99%
Fulfillment center locations: USA
SKU breadth requirements: Undisclosed
Ratings Across Different Platforms: 3 on G2
Saltbox is an innovative logistics provider offering flexible, co-warehousing solutions designed to meet the needs of modern e-commerce businesses. Combining warehousing, office space, and fulfillment services, Saltbox provides a unique and collaborative environment for small to mid-sized businesses. With locations across major U.S. cities, they offer easy access to key markets and ensure efficient distribution. Saltbox's services include inventory management, order fulfillment, and shipping, supported by advanced technology and exceptional customer support. Their scalable solutions and community-driven approach help businesses grow and succeed in a dynamic marketplace.
ShipBob
Parcel weight limits: 50 lbs
Order volume minimums: $275 minimum
Accuracy rates: 99.95%
Fulfillment center locations: United States, Canada, Europe, Australia
SKU breadth requirements: Less than 5,000 SKUs: 4:1 monthly shipment to SKU ratioGreater than 5,000 SKUs: 5:1 monthly shipment to SKU ratio
Ratings Across Different Platforms: 3.7 on Capterra
ShipBob is a technology-driven 3PL provider that offers logistics and fulfillment solutions for e-commerce businesses. With a global network of fulfillment centers strategically located across North America, Europe, and Australia, ShipBob enables fast and efficient shipping worldwide. Their services include inventory management, order fulfillment, and returns handling, all integrated with advanced technology to provide real-time visibility and analytics. ShipBob's platform seamlessly integrates with major e-commerce platforms, ensuring streamlined operations and enhanced customer experiences. Known for their scalability and reliability, ShipBob supports businesses of all sizes in optimizing their supply chain and achieving growth.
Shipfusion
Parcel weight limits: 50 lbs
Order volume minimums: 500+
Accuracy rates: 99.99%
Fulfillment center locations: United States, Canada, Europe, Australia
SKU breadth requirements: Undisclosed
Ratings Across Different Platforms: 4.7 on Capterra
Shipfusion is a fulfillment and logistics company specializing in e-commerce services. They offer a comprehensive suite of services, including order fulfillment, inventory management, and real-time reporting. Shipfusion operates multiple state-of-the-art fulfillment centers strategically located across North America, ensuring fast and reliable shipping. Their advanced technology platform integrates seamlessly with major e-commerce platforms, providing businesses with complete visibility and control over their operations. With a strong emphasis on accuracy, efficiency, and customer satisfaction, Shipfusion helps businesses scale effectively and deliver exceptional service to their customers
Shipmonk
Parcel weight limits: 50 lbs
Order volume minimums: $250 minimum
Accuracy rates: 99.99%
Fulfillment center locations: United States, Canada, Europe
SKU breadth requirements: 2:1
Ratings Across Different Platforms: 4.1 on Capterra
ShipMonk helps e-commerce businesses streamline their fulfillment operations. They offer a wide range of services, including order fulfillment, inventory management, and subscription box fulfillment. With fulfillment centers strategically located across the United States and internationally, ShipMonk ensures quick and efficient shipping to customers worldwide.
Their advanced technology platform provides real-time inventory tracking, order management, and detailed analytics, allowing businesses to optimize their supply chain. Known for their exceptional customer service and scalability, ShipMonk supports businesses of all sizes in delivering a seamless and satisfying customer experience.
ShipHero
Parcel weight limits: 20 lbs
Order volume minimums: 500+
Accuracy rates: 99%
Fulfillment center locations: North America
SKU breadth requirements: 10:1
Ratings Across Different Platforms: 4.3 on G2
ShipHero offers robust fulfillment solutions tailored for e-commerce businesses. Their services include order fulfillment, inventory management, and returns processing, all powered by a sophisticated technology platform. ShipHero operates multiple fulfillment centers across North America, enabling fast and reliable shipping to customers.
Their platform integrates seamlessly with popular e-commerce platforms, providing real-time visibility and advanced analytics to help businesses manage their supply chain efficiently. With a strong focus on accuracy, scalability, and customer satisfaction, ShipHero helps businesses of all sizes enhance their fulfillment operations and grow their e-commerce presence.
Shipnetwork
Parcel weight limits: 30 lbs
Order volume minimums: 250+
Accuracy rates: 99.9%
Fulfillment center locations: USA
SKU breadth requirements: None
Ratings Across Different Platforms: 1.3 on Yelp
ShipNetwork, formerly known as Rakuten Super Logistics, offers a range of services, including order fulfillment, inventory management, and freight services. With a network of strategically located fulfillment centers across the United States, ShipNetwork ensures fast and efficient shipping to customers nationwide.
Their advanced technology platform integrates seamlessly with major e-commerce platforms, providing businesses with real-time visibility and control over their operations. Known for their high accuracy rates, scalable solutions, and exceptional customer support, ShipNetwork helps businesses optimize their logistics and improve customer satisfaction.
What is Fulfillment?
Fulfillment refers to the complete process of receiving, processing, and delivering customer orders. In simple terms, it covers everything that happens after a customer clicks “Buy” on an online store. The process typically includes storing products in a warehouse, picking and packing items when an order is placed, shipping the package, and handling returns if necessary.
For businesses, effective fulfillment ensures that products reach customers quickly, accurately, and in good condition. For customers, a smooth fulfillment experience means faster delivery times, accurate orders, and easy returns—all of which contribute to customer satisfaction and loyalty.
Why Choosing the Right Fulfillment Company Matters
Selecting the right fulfillment partner is crucial for any business that sells physical products. A reliable fulfillment company helps simplify operations, reduces shipping times, and improves the customer experience. On the other hand, choosing the wrong partner can lead to shipping delays, order inaccuracies, and poor customer satisfaction, ultimately harming your brand reputation.
Here’s why the right fulfillment company matters:
Faster Shipping Times: Strategically located warehouses can help deliver products to customers more quickly.
Reduced Costs: Efficient fulfillment reduces shipping fees, storage costs, and labor expenses.
Scalability: As your business grows, a good fulfillment partner can scale operations to meet demand without compromising quality.
Focus on Core Business: Outsourcing fulfillment allows businesses to concentrate on marketing, product development, and customer service.
Improved Customer Satisfaction: Accurate and timely deliveries lead to happy customers and repeat business.
Who Needs Fulfillment Services?
Fulfillment services are essential for a wide range of businesses and individuals, especially those involved in e-commerce and retail. Here are some groups that benefit the most:
1. E-commerce Businesses: Online stores rely heavily on fulfillment services to store inventory, pick and pack orders, and handle shipping and returns, ensuring fast and efficient deliveries.
2. Small and Medium-Sized Businesses (SMBs): SMBs can scale their operations without investing in warehouses, shipping infrastructure, or logistics teams, allowing them to focus on growth and customer engagement.
3. Subscription Box Companies: Businesses offering subscription boxes benefit from fulfillment services that handle recurring shipments, inventory management, and customized packaging.
4. Crowdfunding Campaigns: Creators on platforms like Kickstarter or Indiegogo need fulfillment partners to manage large volumes of orders after successful campaigns, ensuring timely delivery to backers.
5. Wholesale and B2B Sellers: Fulfillment services help wholesale businesses manage bulk shipments and complex logistics, especially when dealing with large retailers or international customers.
6. International Sellers: Fulfillment centers located in different countries allow global sellers to reach international markets efficiently, reducing shipping times and costs.
7. Retailers Expanding to Online Sales: Traditional brick-and-mortar retailers entering the e-commerce space use fulfillment services to handle the logistics of online order fulfillment without additional overhead.
The Fulfillment Process Explained
Fulfillment involves several essential steps to ensure customer orders are processed efficiently:
Receiving: Products are delivered to the fulfillment center, where they are counted, inspected, and stored.
Storage: Items are organized in the warehouse, ready for quick retrieval when an order is placed.
Picking: Once an order is received, the required items are selected from storage.
Packing: Products are securely packaged to ensure they arrive in perfect condition.
Shipping: Orders are shipped to customers using various carriers, with tracking provided.
Returns: The fulfillment center handles returns, restocking items, and processing refunds if needed.
How to Compare the Best Fulfillment Services
Key Factors to Consider
Location of Fulfillment Centers
The proximity of fulfillment centers to your customer base significantly affects shipping speed and costs. A strategically located network of warehouses can lead to faster deliveries and lower shipping expenses.
Technology and Integration Capabilities
A top-notch fulfillment service should integrate seamlessly with major e-commerce platforms like Shopify, Amazon, WooCommerce, and BigCommerce. Efficient integration automates order processing, reduces errors, and provides real-time inventory tracking.
Pricing Structure
Understanding the complete pricing structure is crucial. Consider:
Storage costs: Fees for storing products in the warehouse.
Picking and packing fees: Charges for retrieving and packing orders.
Shipping costs: Rates negotiated with carrier partners.
Hidden fees: Watch out for additional charges for account management, returns, or special handling.
Shipping Speed and Carrier Partnerships
Reliable fulfillment companies partner with multiple carriers to provide flexible shipping options. Evaluate their average shipping times and carrier reliability to ensure timely deliveries.
Scalability
A good fulfillment partner can grow with your business. Assess their ability to handle:
Seasonal demand fluctuations.
Increased order volumes.
Expansion into new markets.
Customer Support Quality
Responsive customer support can resolve issues quickly and ensure smooth operations. Look for services offering dedicated account managers, 24/7 support, and multiple communication channels.
Returns Management Process
An efficient returns process is essential for customer satisfaction. The fulfillment provider should offer:
Easy return initiation for customers.
Timely processing and restocking.
Transparent return policies.
What Questions Should You Ask a Fulfillment Company?
How do you handle shipping delays or lost packages?
Acceptable Answer: Robust tracking systems and proactive communication with customers.
Red Flag: Vague responses or lack of clear procedures for resolving shipping issues.
Can you integrate with my e-commerce platform?
Acceptable Answer: Seamless integration with platforms like Shopify, Amazon, WooCommerce, and BigCommerce.
Red Flag: Limited integrations or manual processes that slow down order management.
What are your average order accuracy and shipping times?
Acceptable Answer: High order accuracy rates (above 99%) and fast shipping times tailored to your customer base.
Red Flag: Low accuracy rates or inconsistent shipping times without clear improvement plans.
How do you manage inventory?
Acceptable Answer: Real-time inventory tracking with automated alerts for low stock levels.
Red Flag: Outdated tracking methods or lack of transparency in inventory management.
What’s your return handling process?
Acceptable Answer: Simplified return processing with clear timelines and transparent restocking policies.
Red Flag: Complicated return processes or additional hidden fees for returns.
Are there any hidden fees I should know about?
Acceptable Answer: Full disclosure of all costs, including storage, handling, and additional services.
Red Flag: Unclear pricing structures or surprise fees that appear after contract signing.
How do you ensure data security and compliance?
Acceptable Answer: Industry-standard encryption, compliance with relevant data protection regulations, and regular security audits.
Red Flag: No clear data protection policies or outdated security practices.
Conclusion
Choosing the right fulfillment company is a critical decision that can significantly impact your business’s growth, customer satisfaction, and bottom line. By understanding the different types of fulfillment services, evaluating key factors such as technology integration, pricing, scalability, and returns management, and asking the right questions, you can identify a fulfillment partner that aligns with your business needs.
Our Scoring System Explained
Our 6-part grading system estimates the effectiveness and reliability of 3PL providers for e-commerce in a transparent and honest manner.
We developed this methodology after thoroughly examining several 3PL providers and identifying the need for a consistent method of comparing them based on key criteria.
Each provider is evaluated using six main criteria: parcel weight limits, order volume minimums, accuracy rates, fulfillment center locations, SKU breadth requirements, and ratings across different platforms. These characteristics are weighted and combined to generate an overall score, allowing you to quickly see how each service measures up.
How We Score Providers
All factors in our 3PL reviews are scored on a 10-point scale, ranging from 0 to 10. A score of 0 is given only if a provider completely lacks an essential feature, which we strive to avoid if any relevant functionality is present.
Here’s how the 0-10 scale translates for 3PL providers:
9.0 – 10: Exceptional in its category (amazing)
7.5 – 8.9: Very good, with minor issues (very good)
6.0 – 7.4: Average performance with notable shortcomings (average)
3.0 – 5.9: Not up to standard (borderline)
1.0 – 2.9: Detracts from overall service (unacceptable)
0: Lacks this important feature entirely
How We Calculate Overall Scores
The six factors reviewed are weighted based on an overall total of 100%:
Parcel Weight Limits: 20%
Order Volume Minimums: 20%
Accuracy Rates: 20%
Fulfillment Center Locations: 20%
SKU Breadth Requirements: 10%
Ratings Across Different Platforms: 10%
Methodology for Each Factor
To provide an effective evaluation, each 3PL provider is assessed on the following six factors:
Parcel Weight Limits
We evaluate the range of parcel weights that each provider can handle. Providers with higher limits that can accommodate diverse shipping needs score better in this category.
Order Volume Minimums
This factor assesses the minimum order volumes required by the provider. Providers with lower or more flexible minimums score higher as they can cater to businesses of various sizes.
Accuracy Rates
We analyze the order accuracy rates of each provider. High accuracy rates indicate reliability and efficiency in order fulfillment, leading to higher scores.
Fulfillment Center Locations
We assess the number and strategic placement of the provider's fulfillment centers globally. A wide network of fulfillment centers ensures faster delivery times and better service coverage, contributing to a higher score.
SKU Breadth Requirements
This factor considers the variety of SKUs that the provider can manage. Providers that can handle a broad range of SKUs are better equipped to support diverse product lines and receive higher scores.
Ratings Across Different Platforms
We examine ratings from multiple review platforms such as Google, Trustpilot, and industry-specific sites. These ratings reflect client satisfaction and the provider's reputation, playing a crucial role in the overall score.
